FAQ
Frequently Asked Quesitions
Let us answer some common questions you might have...
That all depends on what you are wanting and needing. We are problem solvers, whether it be a creative solution or just some direction or guidance we can usually help with any part of your business and if we can't we can help find someone that can.
We live in the beautiful city of Ōtautahi (Christchurch), New Zealand. We love to work with locals but can service the country and overseas remotely.
Yes of course! You can view our latest projects here and follow us on social media.
There are a few different ways you can contact us, but the best way is here via our form.
This is alway a hard questions to answer, every designer charges slightly differently, has diverse experience and values projects differently. In my experience most professional New Zealand designers charge between $60 - $100 per hour our have project rates starting at $1,000. That doesn't mean everyone fits into this, but it really does depend on who you are working with, your project and business. We don't charge by the hour and don't have any set rates (apart form our starting bundles). We always price by project and business to ensure we can help a large range of customers.
This alway varies depending on the project, I have done projects within a week or others that have taken over a year to complete. For us most projects that aren't urgent take anywhere from 2 - 4 months, providing we get prompt feedback. The best way to find out would be talk to your designer, they should be ale to give you a rough idea based on their current workload and when the project is likely to start.
There are many different types of designers and agencies these days, from business like Fiverr, single freelancers, niche agencies to full service ones. It can be hard to know where to go and who to choose. Here are some things to consider when looking for the right creative partner: Do they encourage change? Do they have a professional presence? Are they able to adapt quickly? Do your values and vision work together? Do they pass the beer test? (would they be someone you would want to have a drink with after work?) Although this doesn't always apply to everything in life, I've found my rule is, 'you get what you pay for' ie, if you only want to pay $50 for a logo your going to get a $50 logo... some businesses pay thousands, tens of thousands some have even paid hundreds of thousands or more for a logo thats presents your brand. Find someone thats the right fit across these questions.
To ensure a smooth relationship between every business we work with, we created custom Terms of Trade to help define the expectations of each party. They are well thought out and protect both parties, by outline the 'rules' of the engagement, payment and company details.
The goods news is you only need to sign them once, any further projects are covered by the same agreement.